Claire
Receptionist
All about Claire....
What is your education and work history?
- I joined the Every Mind team in June 2019 after several years working for Oakbank Secondary School as their receptionist.
- Before that I worked at the Wendy House Pre School where I thoroughly enjoyed caring for a child with SEN, and at the Royal Berkshire Hospital where I worked as a Health Care Assistant on the children’s ward.
- Before having my own children, I was an Advertising Operations Manager at AOL.com and previous to that I held various office/administrative roles.
- At college I gained a Diploma in Office Procedures.
Have you undertaken any additional training?
- Mental Health Awareness course.
- Autism Awareness course.
What do you do at Every Mind?
- I am one of the Receptionists and I also co-ordinate diagnostic assessments.
What made you chose to work with neurodivergent children and young people?
- I love working with children and I have a special interest in neurodiversity – my son is neurodivergent.
What is important to know about how you work with neurodivergent young people?
- As one of the Receptionists I like our young people to feel comfortable in our waiting room (which is actually more like a lounge/playroom).
- Anything goes, whether the young person wants to kick off their shoes and bounce around the room or sit quietly and keep to themselves. Everything is ok!
What do you do outside of work?
- I love walking my dog, spending time with my family, going on holiday, and eating cake!
What is unique about you?
-
I can make my eyes go round in different directions.
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Testimonials
What People Are Saying
Dad of 8 year old girl
We all loved coming to Every Mind, my son importantly. He struggles to go to new places because of anxiety but having the animals, toys and such a calming environment really helped to settle him in. Every person treated him like a human being and took the time to get to know him. This was wonderful to see as he seemed so happy and relaxed when at the clinic.
Mum of 7 year old girl
We are so pleased to have found such an amazing clinic. We have been made to feel comfortable by everyone we have met and more importantly, so has our daughter. She’s been at ease undertaking the assessments because not only are the clinicians and reception staff so friendly, but the environment really caters to her needs and helped her to feel relaxed and engaged.
Dad of 10 year old girl
The diagnostic reports reflect a child we recognise; which means that in the relatively short time each clinician spent with her, they were able to see her strengths and challenges and tailor a report that didn’t just make us feel that she was a number in a system. Thank you to everyone at every mind for helping the beginning of this journey feel less overwhelming and daunting for us as parents. And thank you for seeing our child as the wonderful individual we know her to be.
Mum of 6 year old girl
We had such a fantastic experience with every mind. It was very clear from the outset that you meet the nice guidelines and what you were able to offer which is so important for a parent if they're paying to get a diagnosis.